Coming Soon, E-Mails to Cell Phones
We have finished preliminary work on programs that will allow you to send order and delivery confirmation emails as well as occasion reminder emails to customer cell phones as a text message. We will begin testing it next week.
All you are required to do is ask the customer for his or her cell phone carrier. flowerSoft has a database containing the most popular carriers and their gateways. Once that information is on file, flowerSoft will automatically add an email address for the cell phone. Something like this: firstname.lastname@example.org
Now when the customer places an order, the order and delivery confirmation will automatically go to the cell phone. This would be in addition to any normal e-mail address the customer has on file with you. So even if a customer does not have an e-mail address on file, he or she can still receive order, delivery and occasion reminder emails. Even pictures can be sent to a cell phone as a text message.
Texts are delivered immediately and directly to a device that most of us have with us at all times. Not as many of us are checking email on such a regular basis – even if someone owns a phone capable of sending and receiving email, there’s no guarantee email is being checked as regularly as text messages. SMS messages have more of a sense of urgency, whereas email tends to be seen as information that can be responded to at a later date. With cell numbers typically more closely guarded than email addresses, a text message also represents a more personal and intimate connection.
So, if you want to be part of the test group, let us know and we’ll set you up.