Monthly Archives: November 2015

Tip #273 – Passwords

Tip #273

flowerSoft Silver 2016 is trying to do away with most menu passwords.
Menu passwords are inherently weak because anyone needing access to the menu, must be given the password.

That means that if you need an employee to have access to some of the options in the manager’s menu, you must give that employee the password to the menu.
This may also give them access to other areas of the manager’s menu you did not intend for them to have access to.

So, although you can still have menu passwords if you want, flowerSoft Silver 2016 has done away with most menu passwords.
Instead, sensitive areas will be protected by the use of personal passwords.

Personal passwords will give different employees access to the same operation without having to give all of them the same password.
For example, you can have 3 different employees have the required level of security to void an order and they can all do it by using their own personal password.

With flowerSoft Silver 2016, you can give each employee 4 different security levels.
1. Owner Rights
As this implies, someone with “owner” rights will have access to all areas of flowerSoft.

2. Manager Rights
Employees with “manager” rights will have access to most areas of flowerSoft, except those requiring “owner” rights.

3. Supervisor Rights
Employees with “supervisor” rights with have access to actions not requiring “owner” or “manager” rights.

4. No Rights
An employee not given any of the “rights” show above will not be able to provide a password where one is required. They will need someone with an appropriate right level to supply the password.

As you can see from the screen-shot above, someone with “owner” rights automatically gets “manager” and “supervisor” rights.

Someone with “manager” rights automatically gets “supervisor” rights.

When flowerSoft Silver 2016 asks for a password where one is required, it will either say..

“Please Enter Supervisor‘s Password: ” or

“Please Enter Manager‘s Password: ” or

“Please Enter Owner‘s Password: ”

The password entered will be checked against the list of passwords and then to the employee linked to that password to make sure the have sufficient “rights” to continue with the action the requested the password.

In other words, an employee with “manager” rights will be able to enter their password when flowerSoft asks for the supervisor’s password.

Like I previously said, menu passwords will still be available if you want them but you will have to enter your own by using the manager’s menu option to change or add menu passwords.

If you enter your own menu password to restrict access to some area of flowerSoft, you will be prompted with “Enter Menu Password: “when you try to access that area. Remember that the menu password is not the employee’s personal password and that it will need to be given to any employee needing access to that area.

Also, if we make a change is to a menu that is password-protected, that password will be removed and you will need to re-enter it.

As this is a new design change in flowerSoft, there will be areas where a password requirement will be added or removed as we gain some feedback from our users.
Changes to the existing implementation will most likely take place, so I encourage you to send me your ideas and comments.

If you have any questions, please let me know.

Improvement to Pay on Pickup Orders

Improvement to Pay on Pickup Orders

The warning you now get about outstanding pay on pick up and cod orders will no longer appear before the pickup date.

In other words, if an order is not scheduled to be picked until 2 days from now, the warning will not start appearing until the scheduled pickup date, which you entered in the delivery date field.
However, the warning will keep appearing after the pickup date unless the order was paid in full.

Remember that unlike other methods of payment,  pay on pick up, cod and courtesy methods of payment cannot be changed by editing the order.
You must pay those orders through the proper channels using the method of payment tendered by the customer.

Once paid, the warning about the outstanding order will stop.

Tip #272 – Paying Pay-on-Pickup Orders

Tip #272
Paying Pay-on-Pickup Orders

As you may or may not know, on orders with pay-on-pickup, cod or courtesy methods of payment you are not allowed to change the method of payment to something else once the order is saved.
To get rid of the pesky little warnings flowerSoft sends your way about orders that need to be paid off, you use to have to go to the proper menu option to enter the payment.
It is a pain in the neck.

So, here is an easy way to pay open pay-on-pickup, cod or courtesy orders when the customer comes in to pay or pick up the order..
Instead of going to the “Other Options” of the Orders menu, simply bring the order up through Edit or View Existing orders and hit “P” to bring up the options.

After you press “P”, you will be presented with the options available. One of them will be …

Once you press “P” again, you will be taken to the additional payments screen…

At this point you will enter one of the 9 different methods of payment allowed and his the Esc key to process the payment.

You will no longer have the option of entering an amount less than what is outstanding, as this created accounting problems.
If for any reason you need to enter an amount smaller than what is owed, you will have to select the ON ACCOUNT method of payment and then make a payment on account for the amount being paid at this time.
If the customer does not have a house account with you, you will need to provide him or her with one.
It is strongly advised that you pay outstanding pay on pickup and cod orders in full.

If the method of payment is CASH you will be asked to enter the amount tendered and flowerSoft will supply the change due customer on the screen.

I think this new method makes it a lot easier to pay outstanding pay-on-pickup and cod orders when compared to the old method (still available) of doing this…
(I was just reminded by Cris Bandle that there is another easy to use way of paying off pay-on-pickup, cod or courtesy orders and that is by using the $ from the new orders menu.  That approach is also very streamed lined and easy to use.  One is done from Edit or View Existing orders and the other one from the New Orders menu.)

to end up in the same place.

Latest on Mercury Direct 6.0

Unfortunately, I cannot get FTD to budge on their decision to charge me lots of $$$ so that I can write an interface to allow flowerSoft users to send business their way.

Since I can’t afford to do that without passing the cost to the few flowerSoft users that are also FTD members, a cost that by my estimate would be in excess of $1,500/year for each flowerSoft user, I regret to inform you that after 25 plus years of interfacing with Mercury, since the days of the Mercury 3000, flowerSoft will not be able to interface with Mercury Direct 6.0.

As of now, the Mercury Direct version 5.0 still works.  However, today I was informed by FTD that will shut down that interface as of the end of the month (June 2016)

So as of the end of the month, you will no longer be able to send or receive FTD orders through flowerSoft even if you are still using the Mercury Direct 5.0 software.

They will not allow our FTD members to send or receive orders through flowerSoft unless I pay them each year for the privilege.  A strange position to take when they are the one, not flowerSoft, benefitting from our users sending orders their way.

As I’ve stated before, we are and have always been willing to write an interface for their new version as long as we don’t have to pay them to do something that, since do not charge you for it, only they will profit from.

flowerSoft continues to have free-of-charge interfaces with Teleflora and FSN.