Tip #267 – Sending Order and Delivery Confirmations to Multiple Addresses
Sometimes a customer with several email addresses on file, will want to send order and delivery confirmation to all the addresses on file.
Here is how to do it.
First make sure that the customer’s profile record indicates that they want order and confirmation emails to go to all addresses.
You do this by entering a “Y” in the E2AA field.
Make sure that there are several email addresses on file for the customer.
You can do this by bringing up the account profile record and hitting “E”
The next time you have an order from the customer, when the program gets to the part where it sends the order confirmation out, it will ask you if you want to send the confirmation to only one address or all the addresses on file.
To send the email to all the addresses on file, hit the letter “S”.
There are other options available, such as excluding one of the email addresses from the emails going out, but to send to all addresses that is how you do it.