Video Tip #007
Getting Rid of Duplicate Accounts
If it hasn’t happened yet, sooner or later it will happen.
You will have to separate accounts for the same customer.
How does this happen?
Usually because they give you a different phone number, either work, home or cell, than the one they gave you when you first opened the account.
So the question is, once you discover that you have two or more accounts for the same customer and you have done this unintentionally, how do you get rid of the duplicate accounts.
Here is a short video explaining you how it is done…