Order Confirmations Improvement


Thanks to a suggestion by Larry of FlowerWorks in Lincoln, Nebraska, I’ve made an improvement to the way flowerSoft sends order confirmations to accounts with multiple e-mail addresses on file.

It used to be that if, for example, a customer had 3 e-mail addresses on file; you could either select any one of the addresses from the list or, if indicated in the customer’s profile, flowerSoft would send the order confirmation to all the e-mail addresses on file. However, there was no way of selecting maybe 2 out of the 3 or 4 out of 6 or 2 out of 7. It was either 1 or all.
flowerSoft Silver 2015 will now let you select which e-mail addresses should receive the order confirmation on a case by case basis. Here is how…

The list of e-mail addresses for accounts with multiple e-mail addresses will now have a new field (Include) at the end of each address.
You can still select just one address from the list by highlighting it and hitting <Enter> and the e-mail will only go to that address.
But now you can also hit “S” to send the order confirmation to all the addresses with a “Y” in the “Include” field.

If I were to hit “S” at this point, the only e-mail address that would get the order confirmation would be info@flowersoftusa.com.

To include or exclude e-mail addresses on the list, highlight them and hit “I” to include or “E” to exclude. See below…

I included the george@flowersoftusa.com and the flowerSoft@compuserve.com addresses by highlighting them and hitting “I” to include.

I’ve also de-selected the info@flowersoftusa.com address by highlighting it and hitting “E” to exclude.

Now, the only e-mail address on the list that would not to receive the order confirmation would be info@flowersoftusa.com.

If the customer’s profile indicates that all the e-mail address should receive the order confirmations, then they would all have a “Y” in the “Include” field.

and the list would display like this…

To send the order confirmation to all the addresses, just hit “S”. However…

If the customer’s profile indicates that all the e-mail address should receive the order confirmations, removing an address containing a “Y” in the “Include” filed by highlighting it and hitting “E” excludes it only from the current order confirmation.

The next time the list comes up for the same customer, all the addresses will have a “Y” in the “Include” field.

Again, I want to thank Larry for suggesting this improvement as it makes this feature a lot more flexible.

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