Re-Sending Order and Delivery Confirmations
I was asked today how to do this, so here it is for all of you to enjoy.
Every once in a while you will need to re-send an order or a delivery confirmation or even just a copy of an invoice or a text message. Here is how to do it.
Follow this path from the main menu: O > E and bring up the order you need to re-send a confirmation for.
While viewing the order on the screen, press the letter E to display the available options shown below…
Select the option you want and then select the email address you want to send it to…
That’s it. 3 keystrokes. I wonder how long would it take to do the same thing in a graphical environment.
Also note that one of the options available is to look at the email history for the order. This will let you know when and to which email addresses the confirmations have been sent to.