Tip #194
Selling Electronic Gift Cards (Certificates)
So now we are going to learn how to sell, meaning entering into flowerSoft, an electronic gift card.
There are some Item Description Codes in flowerSoft that should never be removed. Among them is EGC, which stands for Electronic Gift Card.
To sell an electronic gift card, you simply enter the EGC code in one of the order’s lines as shown below. Electronic Gift Cards can be sold to the customer in person or over the phone. An electronic gift card, just like any other gift card or certificate is exempt from sales tax, as that will be paid by the recipient of the gift card when making a purchase.
Notice that there is no sales tax calculated when your customer is going to pay for the electronic gift card.
When you save the order and go through the print options, flowerSoft will then record the electronic gift card sale.
The best method is to have flowerSoft generate the electronic gift card number. If you are going to swipe a physical card, you have to make sure that you do it using an old swiper that does not encode the information read from the mag stripe or you can enter the number by hand if it is visible to the naked eye..
As usual, flowerSoft will ask for confirmation of your actions
and then for an expiration date.
Since we are talking mainly about “virtual” gift cards, a gift card that can be accepted over the phone as well as in person, you should answer “Y”es here.
The customer will need to tell you what the password for the gift card is going to be. You can also pick the password but it is best to have the customer pick it, if possible.
The password will have to be entered twice to make sure there is no mistake.
flowerSoft will then inform you that the gift card has been recorded and ask you if you want to print and/or email a receipt to give to the customer.
You can choose to do both if the customer is in the store or if you want to keep a printed copy for yourself. Below is a copy of what the e-mailed receipt looks like.
Above is the email version of the electronic gift card receipt. The printed copy is identical.
Next post, we’ll learn how to accept an electronic gift certificate as a method of payment and how to replenish the value of an existing electronic gift card.
