I’ve come up with a solution to the problem.
The solution will allow you to charge your customer’s credit card again for the duplicate transactions you did not get paid for.
This solution requires you to get approval from your customer to charge the card for the transactions you did not get paid for, but does not involve Merchant Warehouse and trying to obtain the credit card numbers from them.
If you are interested in this solution, let me know and I’ll install it in your system and explain to you how to use it.
Thanks George, works perfectly!
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Glad to hear it and thank you for discovering the problem.
As you know, it can amount to quite a bit of money.
Just let us know if you are getting any flak from your customers about being charged for a purchase 2 or 3 months later and how you handled it.
Thanks.
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