Daily Archives: March 30, 2013


How big is flowerSoft?

We all know that flowerSoft is a large program that keeps expanding every day and has done so for the past 25 years, but how big is it exactly?

Well, as of today March 30th of 2013 flowerSoft has:

6,880 processing tables (programs) that average approximately 220 lines of code each.
Some processing tables, like the one controlling the order entry process are very large, with well over 4,000 lines of code; while other are fairly small with maybe 50 lines of code.
We can estimate that the entire flowerSoft Systems program (all modules) have over 1,500,000 lines of code and no bugs! ūüôā

There are also 1,586 indeces, keeping all your information organized.

Reports?  At present count there are 1,498 different reports in flowerSoft.  No wonder you have trouble finding some of them!

Menus?  1.007 different ones.

Data entry screens? 3,043

So yes, flowerSoft is big, very big and getting bigger each day.

When flowerSoft was first introduced, 40MB hard drives were the norm.
I remember telling a flowerSoft customer after he got a 1 GB drive that he would never have to get a bigger hard drive in his life.  That shows you how much I know.
Today, flowerSoft alone is over 1GB and that is with no data.

I have backup drives today that are 2 Terrabytes (that’s 2000 GB)¬†and thumb drives that are 8GB, that’s 8 times bigger than the biggest one¬†I thought anyone would ever need just¬†20 years ago.

Can’t wait to see what is coming down the pike.




flowerSoft Will Stop Supporting ICVerify

As mentioned previously, as of July 1st, 2013 flowerSoft will stop supporting versions of flowerSoft which used ICVerify to obtain credit card approvals.

What does this mean?  It means that if as of July 1st, 2013 you are still using a version of flowerSoft that does not interface with Merchant Warehouse, you will not be able to receive any new updates or features from flowerSoft.  In addition, if the credit card numbers stored in your system become compromised for any reason, your are liable for stiff fines and charges for external audits.

The reason for this decision is to make flowerSoft PCI compliant and remove it from the scope of the Payment Application Data Security Standard (PA-DSS).

In the past, flowerSoft had interfaced with ICVerify to obtain approvals of credit card transactions, however this method did not pass the PA-DSS standards because credit cards are kept in your computer or server.

Recently, I received this email from ICVerify:

“Dear Valued Partner,

I’d like to take this opportunity to inform you of the current status of ICVERIFY as it pertains to your POS integration, your merchants and their PCI compliance status.

Please refer to the attached End-of-Life notice and make note that we are retiring ICVERIFY Software Version 4.0.4 (all builds) and earlier as of June 30, 2013.¬† No new support contracts or new product sales will be supported after that date.¬† Any existing support contracts will be supported for the duration of their term.”

So, as of that date,  flowerSoft will stop supporting versions using ICVerify to get approvals.

We have now teamed up with Merchant Warehouse to provide a PCI and PA-DSS compliant version of flowerSoft, that does not require that you keep credit card numbers in your system.

This is the only version of flowerSoft that will be supported as of July 1st, 2013.

So, it is imperative for you, if you have not already done so, to request a quote from Merchant Warehouse.

We have provided them with the name and telephone numbers of all current flowerSoft customers, but if you have not received a called from them or if you have received a call but dismissed it as just another salesman trying to sell me something, please let me know and I’ll have them call you again.

We have many customers who have already switched to Merchant Warehouse and they all report to have received very competitive rates and their support is free and¬†excellent, especially when compared to ICVerify’s.

They also provide state of the art equipment, as shown on the flyer below, that will make your shop able to accept all new forms of payment coming in the near future.

So again, I urge you to switch to Merchant Warehouse and upgrade to the latest version of flowerSoft (which is absolutely free of charge once you switch) as soon as possible, as it takes time to  upgrade your system and get it ready to accept credit cards through the web.

Thank you for your support,

George Simon





Tip #122 – Method of Payment Analysis Report

Tip #122
Method of Payment Analysis Report

For many years I have heard florists debating on whether to extend credit to customers or not, with both sides offering strong arguments.

Well, flowerSoft now offers you a way to make that decision more intelligently.

Here is how.¬† From flowerSoft’s Main menu, follow this path: M > R > A > A > M or 4


I am selecting one of the summary reports because they take less room on the page.  Once I select M, flowerSoft will ask me which summary report I want to print.


(I’m going to select the default, which is choice #2 because it is shorter and easier to show here.)

Once you select either of these options, flowerSoft will ask you for the range of order dates you want the report on.


and once you select the dates you want, flowerSoft will show you this…


So now let’s compare the CREDIT CARD and ON ACCOUNT methods of payment.

As you can see above, payments by credit card account for  almost 70% of all the orders taken, clearly outdistanced any other method of payment.

However, take a look at the average order amount.¬† This seems to indicate that customers who have “house” accounts, spend 30% more on each order than customers who do not have one.
It could also be that in this case, “house” accounts are given to corporate clients, which tend to spend more on each order.

Having a “house” account also gives the customer a sense of “loyalty” to your shop.¬† If they need to order flowers for any occasion they are a lot more likely to call you than to call some other shop¬†or from some order gatherer, where they will have to give out their credit card number to some stranger.

So, if customers that have “house” accounts spend more than customers who don’t, why is it that a lot of florists are reluctant to extend credit to new customers?

Obviously, the main reason has to be the credit risk factor and the time period it takes to get paid.  Credit card payments are immediate, although it will cost you approximately 3% of the total of the order, while payments on account take at least 30 days and many times more than that.

I guess it is all a matter of individual preference and knowing from past experience if  your customers are normally good payers or not.

Are you willing and can you afford to wait 45 to 60 days or more for your money in order to increase your sales by a significant margin?

Those are decision you can only make, but now you can make a more informed decision by generating this report.

Comments are welcomed.

Tip #121 – Be Nice to Your Accountant

Tip #121
Be nice to your accountant

Your accountant will love you (and maybe not raise his rates) if you make his or her job easier.
flowerSoft can produce several reports that can make it easier for your accountant to do his or her job, but one of the most recently added to the latest version of flowerSoft is the “Revenues From Sales” report.

This report can be found by following this math from flowerSoft’s Main menu: M > R > A > B > 6


After selecting this option, you will be prompted from the range of delivery dates you want the report on and the you will get something like this:


This will provide your accountant with easy access to information he or she will need to keep your books in order.