Tip #87 – FUAs or Frequently Used Addresses


Tip #087
FUAs (Frequently Used Addresses)

As probably some of you know, flowerSoft offers a quick way to enter addresses that are used frequently.  We refer to them as FUAs for Frequently Used Addresses.

In order to use a FUA, you must have set it up when entering a previous order going to that address.  For example, let’s say you have a lot of deliveries going to the Hilton Hotel in your city.
Instead of entering the name of the recipient and then entering Hilton Hotel on the first Address line and then the address of the Hilton on the second address line, the city, state, zip and phone number every time you have an order going there, you can simply set up a FUA to avoid that tedious process.

Let’s take a look at how we do that.

When we have finished entering the entire address and get to the “Instructions” field, you will see a prompt at the bottom of the screen that reads “F9 to Add to “Frequently Used Address” File”

If we press F9 at this point, a pop-up window will open up highlighting what is going to be saved as the FUA and asking you to provide a Quick Access Code for it.

In this case, I selected tshilton as the code because I wanted to show another feature later on.  Normally, I would probably have used something like HHTS or HILTONTS for the code.
In any case, you can use whatever you feel you’ll remember best for the code.  The only limitation is that you can only have 1 code per address.  If you need to have more than 1 FUA for a specific address, you will have to change something in the address field or in the name to fool flowerSoft into thinking it is a different address.

Once you’ve save that code, you can use it from the first address line anytime you have an order going to the same address by pressing the F9 key.

In the screen shot above, I purposely entered the incorrect code for the Hilton Hotel FUA that I had saved before.  The correct code should have been TSHILTON.

Because I did not enter the correct code, flowerSoft displays a list of the FUAs closest to the code I entered, which was HILTONTS.

However, flowerSoft gives you the option to display the FUA list by name.  Just press N and the FUA list will be sorted by name instead of code.

So, even though flowerSoft is asking for a Quick Access Code, if you do not remember the code but remember the name, you can enter part of the name in the code filed and then ask to have the list displayed by name instead of code.  Once you switch to sort by name, you can switch back to code by pressing C.

Now, if you do remember the code or the beginning of the code, there is even an easier way to enter a FUA and that is by preceding the code with a period.

When flowerSoft “sees” a period as the first character in the address 1 field, it assumes you are entering a FUA and goes directly to retrieve the information.

The use of FUAs can save you and your staff valuable time when entering an order.  Try them, you will like them.

3 thoughts on “Tip #87 – FUAs or Frequently Used Addresses

  1. I never added one from the order screen, I put most of them in when we first started using the program. I tried it today and it didn’t work and I couldn’t figure out what was wrong. I was entering a hospital in Kansas City so it was an outgoing order. I did not have the F9 option to add from the “instructions field.” So, I just told flowersoft it was a local order, added it to the FUA and then switched it back to an outgoing order. Is there any reason we wouldn’t have this option on an outgoing order?

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  2. When it was originally designed, many years ago, when flowerSoft was used mostly by NYC flower shops, it was meant to provide an easy way to enter an address you delivered to frequently. NYC florists deliver mostly in their own borough.
    However, I do not see a reason why it could not be used on outgoing orders also as in your case.
    I’ll take a look to see if it is possible.

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  3. I take it back, it is currently possible to add a “FUA” when entering an outgoing order. Even though the prompt F9-Add to “Frequently Used Address File” does not show at the bottom of the screen, the F9 still works from the “Instructions” field. Try it.

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