Daily Archives: March 14, 2012

Tip #071 – Printing Finance/Re-Billing Charges Report


Tip #071
Printing the Finance/Re-Billing Charge Report

If you select to print the finance/re-billing charge report, be aware that flowerSoft will not post finance/re-billing charges until you run through the process again and this time select NOT to print the report.

In other words, flowerSoft will not post the finance/re-billing charges until you select not to print the report, which tells flowerSoft that everything is OK with the finance/re-billing charges.

Tip #070 – Calculating Finance/Re-Billing Charges


Tip #070
Calculate Finance/Re-Billing Charges

Every month I get at least one call asking why didn’t all the accounts that owe money get a statement.  99% of the time is because the florist forgot to calculate the finance/re-billing charges for the month.

Why is that a requirement, even if you do not impose finance/re-billing charges on your late accounts?

The answer is because one of the options that flowerSoft asks you when generating statements is

so, if an account owes you money from a prior month, and they do not male a payment during the month covered by the statement, they will not have activity for the month!  Therefore, a statement will not be generated.

When you run finance/re-billing charges, even if your interest rate is 0%, flowerSoft will create activity for the month for all the accounts with outstanding balances.

There are some other conditions where flowerSoft will not print a statement, such as for confidential accounts, active zero balance accounts (meaning that the account had activity during the month but their balance is still zero, like when the make a purchase and they also pay for it before the closing date of the statement), credit balance accounts, etc.  But most of the time it is because finance/re-billing charges were not calculated.

Tip #069 – Suspending/Reinstating “House” Accounts


Tip #069
Suspending/Reinstating “House” Accounts

House Accounts have the ability to order flowers and pay for them at a later time.  Normaly, they get 30 days to pay their purchases.  After that, finance charges are imposed on the outstanding balances.

Sometimes, however, a house account will have a large unpaid balance over 30, 60 or 90 days.

If you want to prevent those accounts from charging additional purchases to their house account, the best thing to do is suspend the account.

How do you suspend a house account?   Very easily.  Simply bring up the account and press the letter S to bring up the S options and then press 1 to suspend their charging privileges.

After you press 1, you must enter the supervisor’s password…

and after that, flowerSoft will show…

To re-instate the account’s charging privileges, follow the same procedure.

However, if the account makes a payment, once you enter it, flowerSoft will ask…

If you answer “Yes”, flowerSoft will re-instate the account’s charging privileges.

Keeping Your Accountant Happy


It is tax time tomorrow, so you should have probably done this already.

However, for those of you who do not know, you accountant will probably want to know what your A/R were at the end of the year and perhaps also at the beginning of the year.

You can get your A/R at the end of any statement period by following this path: M > R > B > I

This will take you to the A/R as of Statement Closing Date option.

You will then need to tell flowerSoft whether you are running Balance Forward or Open Balance type statements.

After that, you just enter the statement closing date you want (probably 12/31/2011) and flowerSoft will give you a report like this:

which will show your Accounts Receivable balance as of 12/31/2011.