Daily Archives: January 25, 2012

Tip #060 – Automatic Spell-Checker

Tip #060
Automatic Spell-Checker

Did you know that you also have the option to automatically spell-check the enclosure card?

Yes, you do.  Just tell flowerSoft you want to do so by going into the Operating Defaults menu and entering a Y in the field that reads “Spell-Check Card Automatically?.

When you select this option, flowerSoft will automatically spell-check your card when it gets to the “Occasion” field without you having to remember to press the F9 key.
flowerSoft will only do this on new orders.  For existing orders that you are editing, you will still need to press the F9 key.

It will save you from embarrassing spelling errors, even if you and your staff are good spellers.

Tip #059 – Enclosure Card Spell-Checker

Tip #059
flowerSoft’s Enclosure Card Spell Checker

Did you know that flowerSoft can spell-check your cards?

Yes, just hit F9 while in the “Occasion” field if you are unsure of the spelling of any of the words you’ve typed into the enclosure card.
If flowerSoft finds anything wrong…

It will tell you about it and give you the option to either correct the word, ignore the suggestion, add the word to flowerSoft’s dictionary, delete the word completely, edit the card so that you can change it to what you want or display a list of similar words.

Let’s say you select the option to correct the misspelled word…

Type in the correct spelling of the word and …

flowerSoft will fix the spelling for you.

Tip #058 – Reverse Phone Lookup (Cont.)

Tip #058
How the Reverse Phone Lookup Option Works

Once you have installed support for Microsoft Visual C++ and we have uploaded the required flowerSoft programs into your system, the reverse phone lookup option will be ready to use.

Here is how:

The first thing you’ll have to do is tell flowerSoft that you want to use the reverse phone lookup option.
You do this by going into the Manager’s menu > System Information > Defaults > Operating Defaults and pressing U to update.
Navigate to Page #21 by hitting the Page Down key until you get to it.

Go to the field that reads “Use Reverse Phone Lookup Option?:” and enter a Y in there.
You will also need to change the next field “RPL # of Iterations” to 500.  This is very important.
Save the new settings by pressing F9 and you are all set.

Now, when someone call you to place an order and gives you their phone # and you enter it into the Account Number field, flowerSoft will immediately display the following screen…

If the reverse lookup is successful, flowerSoft will then ask you for confirmation …

Once you confirm to flowerSoft that the person found is the one you are speaking with, flowerSoft will ask you if you want to add the customer to the Customers database.

If you answer “Yes”, flowerSoft will the fill all the related fields for you.

at which point you could almost press F10 to save the new customer information.

There is always the possibility that the reverse phone lookup found the name of the person who holds the account for the phone # and you are talking to someone else in the household.  However, you should still accept the information shown because it is a lot easier just to change the name than to enter all the other address information.

The reverse phone lookup also works if you enter the recipient’s phone number.

After you enter the recipient’s phone #, flowerSoft will initiate the internet search for its owner…

and if successful, will ask you if that is the person you are delivering to.
Again, even though the name might be the one for someone else in the household, the address information should still be valid.
Once you confirm to flowerSoft that it is indeed the person you will be delivering to…

flowerSoft will fill the related fields for you.

So there you have it, a new reverse phone lookup option for you to use if you want it.

Tip #057 – Reverse Phone Lookup

Tip #057
Reverse Phone Lookup

flowerSoft has a new reverse phone lookup option available.
The reverse phone lookup option will allow you to enter a telephone number in either the customer’s account # field or the recipient’s phone # field, and have flowerSoft search the internet to see who that number belongs to.

If successful, flowerSoft will fill all related fields for you, which should save you considerable time and effort.

In order for the reverse phone lookup to work in your system, you have to install support for Microsoft’s Visual C++ in your system from one of the links shown below.

Visual C++ 2005 Redistributable Package for (X86)

Visual C++ 2005 Redistributable Packager for (x64)

Microsoft Visual C++ 2008 Redistributable Package (x86)

Microsoft Visual C++ 2008 SP1 Redistributable Package for (x64)

Microsoft Visual C++ 2010 Redistributable Package (x86)

Microsoft Visual C++ 2010 Redistributable Package (x64)

Once you download and install the Visual C++ support in your system, it will be ready to do reverse phone lookups.  All you have to do then is inform us that you want this feature to be available in your system and we’ll install the flowerSoft programs required to make it happen.