Tip #013
Alternate Addresses

Did you know that you can have more than one address for an account?

Maybe you guys in the colder northern states have customer that go south for the winter months but they still order from you and you would like to send them statements and other mail to their winter home in Key West.

No problem, simply access the Email/Alternate Addresses Menu and go to the Add Alternate Address option.

The line above is no longer true.  To access this option you must follow this path: M > C > N > T

Add the address in Key West. Then go to the Edit/View Alternate Addresses option and bring up their Key West address. At the bottom of the screen you will see an option that reads “R-Replace Information in Customer’s Profile Record with This Information”

Press “R” and the alternate address will now be the address that flowerSoft will use to send mail to that account.

When the customer moves back to the cold, cruel north, you can repeat this operation but you will now be replacing the alternate address with their original address.